BREVILLE

PROJECT:

Worldwide     

ROLE:

Dynamics System Specialist

SCOPE:

I worked on supporting AX 2012 & rolling out D365 for Breville in NZ, US, Germany, France, Canada, Hong Kong where I have worked on the following:

1. Assisting users on day-to-day AX2012/D365 system support issues, including posting, errors, workflows, updates etc.
2. Training and support new or existing users on existing or new functionality of AX2012/D365.
3. Setup any new areas/modules, workflows configuration where needed
4. Work with Power BI report developer and AX developer(s) for nay customizations or bugs or any new reports.
5. Work with end users for any new business requirement or any new or change in the business process flow or system solution and configure and work it out with any developers accordingly.
6. Update existing system support, training and UAT manuals for any changes made for Business-as-usual basis.
7. Support on Dynamics 365 Finance and Operations up Roll over and support Sap concur for expense claim and working with various stakeholders for any integrations needs.
8. Work with Microsoft and/ internal infrastructure consultant for any bug and fixes or customisation deployments.